Financial Policy

Thank you for choosing the Animal Medical Center (AMC). Our primary mission is to deliver the best and most comprehensive veterinary care for your pet. An important part of the mission is making the cost of optimal veterinary care as easy and manageable for our clients as possible by offering several payment options. Please be advised that the AMC requires payment in full at the end of your pet’s examination and/or at the time of discharge.

PAYMENT OPTIONS

AMC accepts the following:
Cash, check, American Express®, Discover®, MasterCard® or Visa®, CareCredit®

INFORMATION ABOUT CareCredit®

  • This healthcare credit card allows you to begin treatment today, and pay your fees over time with convenient monthly payment options
  • It is available for any amount
  • The account can be used repeatedly by your entire family, without having to reapply
  • Apply online for CareCredit before you arrive or apply at AMC with two forms of valid ID (state ID, Federal ID, Passport or Driver’s License) as well as a debit or credit card

DEPOSIT & BILLING

For treatments that require hospitalized care for the day or overnight, a 50% deposit of the estimate of cost is required at the time of admission.

AMC charges a $5 monthly billing fee on all unpaid account balances. Accounts older than 90 days may be relinquished to a collection agency. Any account relinquished to a collection agency will be designated as inactive.

ADDITIONAL POLICY INFORMATION

AMC charges  $25 for returned checks. For clients with pet insurance, we are happy to provide you with the necessary documentation to submit a claim to your carrier. If you have any questions regarding your account, please contact the Billing Department at 212-838-8305.